Whether you are meeting with a client or communicating with them via email, communication is important. And not just talking AT each other, but WITH each other is what will be most effective. You could be making a big sale or trying to convince investors that your business is a worthwhile opportunity- whatever the reason for your verbal or digital conversation, successful communication can lead to business growth as well as creating a valuable business resource you might need later on.
There are many factors that make up successful communication and we are going to share some of them with you here to help you become a better, more effective communicator and make you feel more comfortable in any business situation:
Communication Tips for Business Professionals
Proof-Read Emails- the first tip, and one that many business owners don’t do enough, is to proof-read your emails. Poor grammar and spelling matter and can make you and your company look unprofessional.
Show Confidence- when speaking to someone, especially in a business setting, show that you are confident in yourself and your products or services. Your energy and positivity will show and become contagious.
Turn Off Any Devices- smartphones, tablets, laptops and any device that is not part of your meeting or conversation can become annoyances very quickly. Don’t just turn down your smartphone, turn it off. This will keep you from checking emails and messages instead of focusing on your meeting.
Keep It Professional- this is especially important in the age of the internet and social media. On your professional social media pages, keep your personal life out of it. You might consider being careful what you post on your own personal social media pages as a business owner because your customers, vendors and investors do have access to them.
Keep Your Emails Professional- emails, just like your professional social media pages should be kept professional. Perhaps you are emailing a client overseas and you want to mention the score of the Premier League match you just watched, don’t. Business emails should be about business and shouldn’t include emoji’s, text speak or slang.
Listen- one of the most important aspects of any conversation isn’t what you say, it is what you hear. Listen carefully to the other person and respond appropriately.
Use Their Name- when talking to someone in person, on the phone or through email, use their name. This will not only show respect for the other person, but it will help you remember people’s names more effectively.
To learn more ways that you can grow your small to medium or enterprise-level business, contact the team at Conquering Business today!
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